Lee Carissa, Chief Executive Officer
Lee directs all aspects of the business at the corporate level and at the residences. This includes strategic planning, financial management, property development, executive and residence management. Lee is a Registered Nurse and has worked in the aged care industry for over 30 years. Lee is passionate in ensuring Cranbrook Care is recognised and respected as a premier provider of quality residences in both care and lifestyle services.
Sarah Osborne, Group Operations Manager
Sarah is responsible for operationally supporting our Directors of Care Services, focusing on ensuring the care and services we provide our residents reflects residents’ choice and supports residents’ dignity and independence. Sarah is a Registered Nurse and has worked in the aged care industry for over 11 years. Sarah is committed to supporting our staff to ensure continued quality care and services are offered and provided to our residents.
Annette Swerydow, Director of Care Services
Annette is directly responsible for the day to day running of Bayswater Gardens. She is responsible for the overall quality of care provided to residents and oversees the operational aspects of the facility including providing a high standard of senior management leadership for staff, clinical expertise, financial management, human resource management and leading innovative care practices. Annette is a Registered Nurse and has over 24 years’ experience in the health care industry.
Eileen Stelzer, Residential Services & Relations Manager
Eileen is responsible for overseeing client relations, client services, food services, housekeeping and property services at Bayswater Gardens. Her role is to ensure the levels of service at Bayswater Gardens meet our high standards. Eileen leads staff on the delivery of exceptional service and ensures continuous improvement in all areas of service to enhance resident’s experience and satisfaction.